Frequently Asked Questions

Here's some frequently asked questions

• Do you specialize in helping local London businesses?

  Yes! As a London-based agency, we specialize in helping small to medium-sized businesses grow their online presence locally. Our local SEO and Google Business Profile optimization services are especially tailored for London’s competitive market.

• What makes SpaceUs different from other agencies?

  We combines creative strategies with data-driven performance. We’re transparent, results-focused, and offer personalized service — no generic packages. Our London roots give us a deep understanding of the local market.

• Do you offer custom marketing packages?

  Absolutely. Every business is unique, so we tailor our digital marketing strategies based on your goals, industry, and budget — whether you’re a startup or an established brand.

• How much do your services cost?

  Our pricing is flexible and based on your needs. We offer both fixed packages and custom plans. SEO or ad campaigns typically start from £100/month, with no hidden fees — just transparent, results-driven service.

• What is your payment and billing policy?

  We typically work on a monthly retainer or project basis. For monthly services, payments are due at the beginning of each billing cycle. For larger projects, we may require a 50% upfront deposit and the rest upon completion.

• Do you offer contracts or commitment terms?

  Yes, we offer clear service agreements for transparency. Most services are on a 3 to 6-month minimum contract, depending on the project scope. We also offer flexible, non-contract packages upon request.

• Can I cancel my service at any time?

  Yes, you can cancel with 30 days’ written notice. However, for services under contract, cancellation terms and fees may apply as outlined in your agreement.

• How do you measure campaign success?

  We track key performance indicators (KPIs) like traffic, conversions, leads, click-through rates (CTR), ROI, and more — and provide monthly reports so you always know how your campaigns are performing.

• How can I get started with SpaceUs?

  Getting started is easy! Just contact us for a free consultation. We’ll discuss your goals and create a strategy that fits your brand and budget.